Will I get training in soft skills — like communication, ethics, reporting etc.?

Yes, absolutely. While the Polytechnic in Medical Lab Technician (MLT) diploma focuses heavily on technical and practical laboratory skills, it also emphasises soft skills that are essential for professional success. Working in a medical lab requires more than just knowing how to perform tests; it involves interacting with colleagues, doctors, and sometimes patients, while maintaining accuracy, responsibility, and professionalism.

The program includes training in communication skills, helping students learn how to clearly report laboratory results, prepare records, and convey important information to medical staff effectively. You also learn ethical practices in medical laboratories, including patient confidentiality, professional conduct, and following proper protocols when handling sensitive patient data.

Another key area of training is record-keeping and documentation. Accurate documentation of lab results, sample histories, and test procedures is critical in healthcare settings, and students are taught proper methods to maintain these records reliably. Additionally, the course emphasises patient sample handling and laboratory safety, ensuring that you develop habits that minimise errors and prevent contamination or accidents.

By combining technical skills with soft skills, the course prepares you to work confidently and responsibly in real-world laboratory environments. You graduate not just as a capable lab technician, but also as a professional who can communicate effectively, act ethically, and maintain high standards of safety and quality—qualities that employers highly value in the healthcare sector.

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